FAQs

 

Where can I buy your products?

Although we do not have a physical store we do attended a number of Christmas shopping events throughout October-December. Please visit our Events page or Facebook page for events we will be attending. You can also purchase items online from our Etsy store: www.etsy.com/uk/shop/OnceiwasUK 

 

How do I place an order?

We will be launching our online Etsy shop in the coming weeks. In the meantime if have seen an item on our website or at a Christmas shopping event please contact us This email address is being protected from spambots. You need JavaScript enabled to view it. for more information or availability.

 

Why don't you offer free Postage & Packaging?

No business truly offers free postage and packaging, as the costs still have to be met and are built into the price of the products being sold. We have taken the decision to not artificially increase the prices of our products as they will often be on sale at events where they can be bought in person. If we were to build the cost into the product, it would also mean that anyone buying multiple items in a single transaction would, in effect, also be paying multiple P&P costs. In most cases multiple items can be packaged together and will only incur a very small additional cost. We don't profit from P&P costs, prices are derived from the courier service, insurance up to the value of your order, and high quality cardboard packaging to ensure your order arrives perfectly safely.

 

 

 

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